How many times have you heard it? 'Our intranet?' the voice goes. 'It's rubbish. You can't find anything on it and there'a no social space to collaborate.' But just how good and bad are intranets? We've launched a new suurvey with our friends at Knowledge Hub. We need to fix it. But we need to know the size of the task.
by Dan Slee
Too stuffed with out-of-date information and too hard to find the things you really want.
The bad intranet serves as an albatross around the neck of the organisation. ‘We say we think staff are our greatest asset,’ it appears to say. ‘But we don’t really mean it.’
Yet, what is an intranet supposed to do? It’s supposed to keep staff informed and able to connect to the parts of the organisation they need to. It’s supposed to help spark innovation, help with the operations and with employee engagement.
But does it?
And why doesn’t it?
One fundamental problem with intranets is that they tend to sit behind walled gardens accessed only by staff. Out of sight they are allowed to carry on because not many people can see them or see what good intranets look like.
We’ve joined forces with Knowledge Hub who offer their own intranet through Social Hub. We’ve launched a survey to see what people think. The survey is primarily aimed at comms and internal comms people but if others across the organisation want to join in that’s fine.
We want to try and understand how well intranets are working and what the barriers are to better ones.
Where does the intranet fit in the internal comms landscape?
What words best describe your intranet?
We’d love it if you could spare a few minutes to complete the survey and be entered into our prize draw to be sent some chocolate brownies from The Brownie Post.
We’ll look to blog the findings which I’m sure will be fascinating.
We'd love it if you completed the survey either below or via this link here.
Do spare the time to complete it.
Dan Slee is co-creator of comms2point0.