glass half-full comms

With cuts cutting deeper it's time to ask some deep questions of how to communicate them.

by Dan Slee

Are we better off saying the glass is half full? Or empty? Or pretending it's full?  

That was the iconoclastic view of London Fire Brigade's head of comms Richard Stokoe.

Back at the annual LGComms Academy earlier in the year he spoke eloquently about the challenges the public sector is facing and his take on what it should do.  We shouldn't pretend that things are fine when they're not, he says.  Neither should it try and bea cheerleader for business as usual because business as usual is over.

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24 more pearls of wisdom from lgcomms academy birmingham: day 2

by Dan Slee

Okay, so maybe we should stop pretending things are all great when they're not?

Maybe we should just say that we used to do that but now we don't?

And that we didn't do that thing very well, maybe?

It cuts against the grain of many comms people but that was more or less the bold position of Richard Stokoe from the London Fire Service at the second day of the annual LGComms event.

As a former LGA comms head Richard has hard won experience of looking after the reputation of councils.

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