The purpose of the intranet is to keep your staff better briefed and better prepared.
by Wedge Black
Read moremeasuring experience and engagement with intranets
The Intranet Now event is on the horizon. It's an excellent event that seeks to celebate and showcase some of the best work in the field. As one of its organisers says, user experience is of growing importance.
by Wedge Black and Brian Lamb
The clearest indicator of a successful intranet is that people can use it to get things done: finding a person; booking time off; checking a part number; reading the latest news. Can they do these things? How easily? What percentage of people trying to do them are successful? To discover these success indicators, you have to do some form of usability testing.
The ‘user experience’ is of growing importance as the workplace becomes more and more the digital workplace.
if staff are our greatest asset why don't we show it?
Staff: Our greatest asset? Don't tell us, show us.
By Darren Caveney
In a recent conversation about intranets and internal communications I fessed up on a theory I have developed.
Staff intranets, we know, are generally unengaging resources, crammed with slabs of info but offering very little in the way of interaction or honest, two-way conversation.
But my theory is that this has very little to do with the intranet sites themselves – they’re just a symptom of a much larger organisational and cultural problem which is that too many organisations – when push comes to shove – don’t truly value their staff. There, I've said it.
