Staff: Our greatest asset? Don't tell us, show us.

By Darren Caveney

In a recent conversation about intranets and internal communications I fessed up on a theory I have developed.

Staff intranets, we know, are generally unengaging resources, crammed with slabs of info but offering very little in the way of interaction or honest, two-way conversation.

But my theory is that this has very little to do with the intranet sites themselves – they’re just a symptom of a much larger organisational and cultural problem which is that too many organisations – when push comes to shove – don’t truly value their staff. There, I've said it.