And a new book to help you prepare for that change…
by Amanda Coleman
Read moregot a problem? don’t forget to get creative
Crisis communication is all about structure and process. It is about following guides, checklists and steps that have been pre-agreed. There is no room for creativity in crisis, risk and issues communication. All these are inaccurate statements. Of course, preparation and structure are important particularly in the initial response to a crisis, but it is about a lot more.
by Amanda Coleman
Read morea moment to last a lifetime
It’s the type of crisis you hope to never have to deal with as a comms professional and the Manchester Arena attack continues to have a lasting impact on all involved.
by Amanda Coleman
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