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There’s plenty of training and advice about being prepared for a crisis. And the biggest advice is to have a plan so that you know what to do. While you can’t be prepared for every eventuality, knowing you have a process for dealing with a crisis will put you in a better position when it happens.
by Andrew Broughton
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Last week, I was preparing to lead a session of our work book club. We’d been reading Milkman by Anna Burns, a novel that’s famously challenging, darkly hilarious (in my opinion) and narrated by someone whose grip on memory, chronology and conversational accuracy is somewhat questionable.
by Eva Duffy
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Creativity is a beautiful mess. Frustrating as hell one moment, sparking genius the next. As comms pros, we’re always chasing that spark to craft stories, make connections, and spark real change.
But here’s the kicker, the creative process? Never a straight line.
by Lara Iyer and Alan Oram
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There’s nothing I look forward to more at the start of a new year than a fresh diary in which to write. Whether you have an actual diary or a digital one, January is the time to look ahead and think about what’s coming up in the months that follow.
by Joanne Cochrane
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THave you noticed how EVERYONE is a storyteller these days? Have you been grinding your teeth and biting your tongue at the endless references to 'the narrative'? It's time to restore some sanity to storytelling.
by James Morton
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One of the best aspects of working in local government communications is the ability to share experiences and materials for the greater good.
by Andreas Christophorou
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Some hard lessons from the Conservative campaign disasterclass of 2024
by Ben Capper
So there you have it. Genny Lec 2024, done and dusted. And dusted very thoroughly.
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With all the General Election excitement at the moment, campaigning parties are turning to different social channels to captivate new audiences and spread their message far and wide – encouraging a new wave of voters. The channel in question? TikTok.
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Organisational change is a funny old thing. I’d heard about it previously, but always been part of the cavalry that came in to save the day and be greeted with sighs of relief from those that had already ridden the storm. Battle-scarred and exhausted, the incumbent team would view my unjaded eyes and natural sense of optimism as a breath of fresh air. Then as a blended team, we would move forward into the brave new world infused with hope.
by Catherine Farrell
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Dearest gentle reader…
I’m sure, like this author, you must be aware that season three of Bridgerton is the talk of the Ton. The tuneful strains of violins giving new dimension to Pitbull echo throughout Mayfair and beyond, leaving many a fan a-flutter. I will leave it to you, dear reader, to decide if by fan, I mean the device ladies use to cool themselves, or those enamoured of the Bridgerton world…
by Jill Spurr
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In today’s fast-paced world, time has become an increasingly precious commodity. Thankfully, innovative solutions are emerging to revolutionise the way organisations operate. Artificial Intelligence is leading the charge, helping companies to automate tasks and handle data analysis by using virtual agents, reducing the need for human intervention in everyday processes.
by Francesca Esses
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Four and a half years ago, I wrote a blog post. And amazingly, I still get people asking me about it to this day.
by Ben Capper
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In 2023 we saw data have a significant and ever-present impact on communications. It was used on a massive scale to power the launch of ChatGPT, which took AI into the mainstream, presenting opportunities and headaches (reputational risk, bias issues, and ability to produce authentic-sounding misinformation on an industrial scale) for pressed communications pros.
by Alex Waddington
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How does it feel to leave the public sector, and what does it look like on the other side?
by Shirah Bamber
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"We have two ears and one mouth so that we can listen twice as much as we speak." – Epictetus
by Dave Worsell
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I’ve just won a CIPR Excellence award and the feeling of elation is still incredible in the days after the event.
by Louisa Dean
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Marketing Automation has the potential to change the way in which you achieve digital outcomes. It enables communications teams to be more strategic and to deploy communications that serve and influence their audiences over the longer term.
by Sadie Burgess
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