Organisational change is a funny old thing. I’d heard about it previously, but always been part of the cavalry that came in to save the day and be greeted with sighs of relief from those that had already ridden the storm. Battle-scarred and exhausted, the incumbent team would view my unjaded eyes and natural sense of optimism as a breath of fresh air. Then as a blended team, we would move forward into the brave new world infused with hope.

by Catherine Farrell