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misunderstood at work? you might be narrating unreliably

April 21, 2025 Darren Caveney

Last week, I was preparing to lead a session of our work book club. We’d been reading Milkman by Anna Burns, a novel that’s famously challenging, darkly hilarious (in my opinion) and narrated by someone whose grip on memory, chronology and conversational accuracy is somewhat questionable.

by Eva Duffy

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In resources + good stuff, strategy + planning, training + development Tags misunderstood at work? you might be narrating unreliably, Eva Duffy Royal Free, using AI effectively, AI for storytelling, comms2point0, public sector communications best practice

the battle for trust: a public sector cup final

April 9, 2025 Darren Caveney

It’s March 16th and the clock at Wembley stands at 94 minutes. Newcastle United haven’t won a domestic trophy for more than 70 years and have just conceded a late goal in the latest in a long and forlorn series of doomed attempts.

by Ross Wigham

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In campaigns + media, digital + social, research + evaluation, resources + good stuff, strategy + planning Tags NHS communications, public sector communications, public sector communications best practice, building trust and managing reputation, Ross Wigham, trust in the public sector, comms2point0 communications best practice, the battle for trust: a public sector cup final

stories are data with soul: the power of storytelling

July 20, 2023 Darren Caveney

“Stories are data with soul” – There are many wise words our national NHS director of inequalities Dr Bola Owolabi has said over the past few years, but it was this sentence that really stuck with me.

by Sophie DiMauro

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In campaigns + media, digital + social, research + evaluation, resources + good stuff, training + development Tags stories are data with soul: the power of storytelling, There are many wise words our national NHS director of inequalities Dr Bola Owolabi has said over the past few years, but it was this sentence that really stuck with me. by Sophie DiMauro, Storytelling tips and advice, good practice stroytelling, NHS stories, public sector communications best practice, comms2point0 best practice communications and pr

artificial intelligence or abominable invention – unpicking the threats and opportunities of ai bot chatgpt

January 16, 2023 Darren Caveney

Well the comms and marketing people for ChatGTP deserve a prize – it’s literally been everywhere this past two weeks. But should we adopt it now or play a waiting game? This great new post is an essential read.

by Josephine Graham

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In campaigns + media, digital + social, research + evaluation, resources + good stuff, strategy + planning, training + development Tags artificial intelligence or abominable invention – unpicking the threats and opportunities of ai bot chatgtp, ChatGTP for communications and PR, should I use ChatGTP?, Josephine Graham, comms2pointo, public sector communications best practice, #ChatGPT

5 rules for using twitter positively in 2021

May 17, 2021 Darren Caveney
5 ways to get the most from Twitter in 2021.png

All social media channels are full of pros and cons. Likes and dislikes. Opportunities and threats. Here’s one comms pro’s insights and lessons about Twitter and getting the most from it.

by Ben Capper

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In campaigns + media, digital + social, research + evaluation, resources + good stuff, strategy + planning, training + development Tags 5 rules for using twitter positively in 2021, social media top tips for 2021, How to use Twitter, Twitetr wars, social media advice for communications and pr people, Ben Capper, public sector communications best practice, comms2point0 best practice communications
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