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how to harness the power of authentic communities to achieve your strategic comms

February 10, 2026 Darren Caveney

Is 2026 the year we should focus even more on communities?

by Paul Butler

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In campaigns + media, digital + social, research + evaluation, resources + good stuff, strategy + planning, training + development Tags how to harness the power of authentic communities to achieve your strategic comms, collaboration and co-creation as cornerstones for clear, concise and compelling content, user insights to define and shape messaging, deeper reach and impact, Effective community engagement, Speak in a language the community will understand, NHS App, Paul Butler NHS England, comms2point0 best practice communications

case study and campaign resources: dispose safe to prevent lithium battery fires in refuse trucks

February 5, 2026 Darren Caveney

Last year a lithium battery caught fire in one of our refuse trucks. Within seconds all the rubbish inside it was ablaze and the entire contents had to be emptied in the road for the fire service to put out. We posted a film of the incident on social media which went viral with a million views.

by Andreas Christophorou

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In campaigns + media, digital + social, research + evaluation, resources + good stuff, strategy + planning, training + development Tags case study and campaign resources: dispose safe to prevent lithium battery fires in refuse trucks, Toer Hamlets best practice communications campaign, best practice local government communications, public sector communications, Andreas Christophorou Tower Hamlets, comms2point0 best practice communications

staying human when disaster strikes

November 24, 2025 Darren Caveney

Dee Cowburn, who judged the crisis communications entries with Ruby Bhattal, and is no stranger to a crisis herself, tells how blown away she was by the breadth and depth of entries in her category.

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In research + evaluation, resources + good stuff, training + development Tags staying human when disaster strikes, crisis comms best practice, UnAwards crisis comms category, Dee Cowburn, comms2point0 best practice communications

what is your strategy, for you?

July 9, 2025 Darren Caveney

As professionals, we are skilled at writing plans and preparing strategies with SMART objectives in our work roles and everything else that goes with that. But here is what I am wondering: do we give time to developing a strategy for our own lives and careers?

by Ruby Bhattal

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In training + development, resources + good stuff Tags what is your strategy, for you?, Ruby Bhattal Coaching, coaching advice for communications professionals, comms2point0 best practice communications

it’s time to move on from “more with less”

April 9, 2025 Darren Caveney

If you’ve been in public sector comms for the past 15 years you’ll have heard someone talk about how it’s important to “do more with less”.

by Ben Capper

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Tags it’s time to move on from “more with less”, abolition of NHS England, public sector communications, Local Government Reorganisation, Giving comms teams the right tools for the job, communications teams can continue to deliver great work and value to their organisations; whatever the challenges they face, Ben Capper Grey Fox Communications and Marketing, comms2point0 best practice communications

is ai ok?

February 6, 2025 Darren Caveney

It seems like every week we get a new announcement about the benefits or pitfalls of AI.

by Ian Curwen

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In campaigns + media, digital + social, research + evaluation, resources + good stuff, training + development Tags the benefits or pitfalls of AI, Is AI OK?, how to use Ai, AI for communicators, AI for communications, DeepSeek, Using Microsoft Copilot, best practice communications, Ian Curwen communications professional, Staying safe with AI, comms2point0 best practice communications

challenges to change

October 1, 2024 Darren Caveney

We don’t like the way things are. And we don’t like change. Put these two things together and you end up standing still. 

That was said at a workshop I recently attended about transformation. And it stayed with me.

by Dee Cowburn

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In campaigns + media, digital + social, research + evaluation, resources + good stuff, strategy + planning Tags challenges to change, change comms, change communications advice and tips, how to communicate change, Dee Cowburn, comms2point0 best practice communications

hope and positivity from being together

January 25, 2024 Darren Caveney

The prevailing mood in public sector communications might be a bit grey but a day of collaboration with your local public sector peers can add much-needed colour.

by John-Paul Danon

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In campaigns + media, digital + social, research + evaluation, resources + good stuff, strategy + planning, training + development Tags hope and positivity from being together, The prevailing mood in public sector communications might be a bit grey but a day of collaboration with your local public sector peers can add much-needed colour, John-Paul Danon CAN Digital, best practice collaboration and creativity in the public sector, comms2point0 best practice communications

dear person behind me…

October 26, 2023 Darren Caveney

Recently, I’ve found myself reflecting on my mental health, and for once, it’s been really pleasurable. I finally feel like I am a whole person, and my brain isn’t constantly on high alert in a scary world, or telling me that I’m not as good as everyone else. I don’t even compare anymore – I’m happy to stand in my own space and I’m proud of what I’ve achieved, both personally and professionally.

by Jill Spurr

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In research + evaluation, resources + good stuff, training + development Tags dear person behind me… by Jill Spurr, mental health advice and tips, how to manage your own mental health, Mental Health is a Universal Human Right, comms2point0 best practice communications

statistics are vital for communications with clout!

September 14, 2023 Darren Caveney

Data is becoming increasingly important for truly effective comms. That’s why UnAwards23 features a new “Best Use of Data” category – and this is why you should enter.

by Karen Pagett

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In campaigns + media, digital + social, research + evaluation, resources + good stuff, strategy + planning, training + development Tags statistics are vital for communications with clout, data and communications, data informed campaigns, best use of data, UnAwards 2023, Karen Pagett CAN Diigital, comms2point0 best practice communications

when comms projects are good, this is what they look like

May 22, 2023 Darren Caveney

Last week, we launched a new NHS recruitment campaign. It’s aimed at getting qualified mental health nurses to come and work at one of the five dedicated mental health trusts in the Northwest of England.

by Ben Capper

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In campaigns + media, digital + social, research + evaluation, resources + good stuff, strategy + planning Tags when comms projects are good, this is what they look like, NHS communications case study, Last week, we launched a new NHS recruitment campaign. It’s aimed at getting qualified mental health nurses to come and work at one of the five dedicated mental health trusts in the Northwest of England, Ben Capper, comms2point0 best practice communications

doctor google will see you now? making sure public health campaigns work when everyone’s an online expert

April 2, 2023 Darren Caveney

Misinformation online can prevent public health messages getting through to the people who need to see them. Applying smarter insights and behaviour change theory to your campaign strategy could make all the difference.

by John-Paul Danon

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Tags doctor google will see you now? making sure public health campaigns work when everyone’s an online expert, best practice online digital campaigns, public health campaigns, John-Paul Danon CAN Digital, comms2point0 best practice communications

from data-aaaagh📈 to data-aaaah 💡 

March 16, 2023 Darren Caveney

I don’t know about you, but for many years, to a seasoned old comms pro like me, data was the domain of the techies. IT stuff. It was numbers. It was spreadsheets. It was dull! Us comms folk, we’re creative you know. We work with words, and images and stories.  

by Georgia Turner

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In campaigns + media, digital + social, research + evaluation, resources + good stuff, strategy + planning, training + development Tags From data-aaaagh📈 To data-aaaah 💡, best new webianrs and workshops for communications professionals, how to use data for communications and pr people, comms2point0 best practice communications

spin off - don't call us spin doctors

February 27, 2023 Darren Caveney

A political party in Scotland recently announced that if they won power they would merge health boards to save money. Of course, it’s the job of politicians to look for ways to make the public pound go further. There’s plenty to debate about what the optimum size for health boards might be, but that’s not what this blog is about. I was moved to put finger to keyboard by the use of one phrase: ‘spin doctors’.

by an anonymous comms pro

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In campaigns + media, digital + social, research + evaluation, resources + good stuff Tags spin off series, don't call us spin doctors, NHS communications, Ruth Fry, comms2point0 best practice communications

do more cooks always spoil the broth? harnessing the power of people and communities to create more effective communications

February 23, 2023 Darren Caveney

Are you testing your campaigns, your comms collateral, your digital channels? Here’s why you should.

by George London

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In campaigns + media, digital + social, research + evaluation, resources + good stuff, strategy + planning Tags do more cooks always spoil the broth? harnessing the power of people and communities to create more effective communications, Are you testing your campaigns, your comms collateral, your digital channels? Here’s why you should., George London, communications and pr case studies, comms2point0 best practice communications

how to stop caring what others think about you

October 2, 2022 Darren Caveney

“Well-liked and popular”. My 7-year-old daughter’s school report has documented this for a couple of years running. It’s also said she’s very kind.

by Jude Tipper

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In research + evaluation, resources + good stuff, training + development Tags how to stop caring what others think about you, Tupac quote, Dr Suess “Be who you are and say what you feel because those who mind don't matter and those who matter don't mind.”, Jude Tipper, comms2point0 best practice communications

today’s favour is tomorrow’s duty

September 25, 2022 Darren Caveney

I heard this phrase for the first time on the James O’Brien radio show the other day. And it really stayed with me for two reasons.

by Darren Caveney

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In resources + good stuff, strategy + planning, training + development Tags today’s favour is tomorrow’s duty, the mental health and wellbeing of communications teams, Darren Caveney owner and creator of comms2point0, comms2point0 best practice communications

communications is a tool for organisational honesty

February 1, 2022 Darren Caveney

Ask yourself, how many times on average are you asked by somebody to ‘spin it’? Then – more importantly – ask yourself, how often do you challenge back?

by Nick Price-Thompson

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In research + evaluation, resources + good stuff, strategy + planning, training + development Tags communications is a tool for organisational honesty, Challenge things. No matter the level you work at in an organisation. It is healthy for democracy, healthy for trust, healthy for communications. Don’t leave it to somebody else, trust in communications and organisations comes from the bottom as well as the top., Nick Price-Thompson, comms2point0 best practice communications

5 rules for using twitter positively in 2021

May 17, 2021 Darren Caveney
5 ways to get the most from Twitter in 2021.png

All social media channels are full of pros and cons. Likes and dislikes. Opportunities and threats. Here’s one comms pro’s insights and lessons about Twitter and getting the most from it.

by Ben Capper

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In campaigns + media, digital + social, research + evaluation, resources + good stuff, strategy + planning, training + development Tags 5 rules for using twitter positively in 2021, social media top tips for 2021, How to use Twitter, Twitetr wars, social media advice for communications and pr people, Ben Capper, public sector communications best practice, comms2point0 best practice communications

flat-sharing: how flat-earthers got their comms wrong

July 21, 2019 Darren Caveney
flat earth.jpg

Recently, my daily commute got me thinking about what awareness raising campaigns have in common with claiming the earth is flat.

Confused? Allow me to explain.

by Ruth Fry

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In campaigns + media, research + evaluation, resources + good stuff, strategy + planning Tags Recently, my daily commute got me thinking about what awareness raising campaigns have in common with claiming the earth is flat, flat-sharing: how flat-earthers got their comms wrong, flat earth grafitti Scotland, comms2point0 best practice communications
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