Increasingly, we talk about designing and delivering services through ‘co-production’. But what does this mean in practical terms? One organisation has been working with a range of partners to develop an event to provide clear examples of good practice in ‘co-production’.

by Ena Lloyd and Dyfrig Williams

Co-production is about changing the relationship between those who deliver and those who use services. It is about re-shaping how you design, plan and deliver services, but doing this alongside members of the public.