by Carol Grant

One of the most prized leadership attributes at the moment is resilience. In uncertain times, it can be the key survival skill. Some people assume that they just need to develop the hide of a rhinoceros and they’ll be fine.

However, a thick skin can make you insensitive to subtle changes taking place around you. To avoid extinction, it pays to know what true resilience looks like.

If you can keep your head…

As Kipling said, keep your head while all around are losing theirs. This doesn’t mean having all the answers. It does mean keeping calm in the face of uncertainty. If you can, you’re better placed to evaluate choices and options.