It's a measure of a person and an organisation when they are happy to so freely flag up mistakes. Most would run a mile from doing so but being brave, and human, will pay off in the longer run, especially on social media.
Of all the experiences we have when using Twitter for our work, blunders, cock-ups and errors of every kind are the stories people seem to want to hear.
Quisque iaculis facilisis lacinia. Mauris euismod pellentesque tellus sit amet mollis.