whatsapp for elections

A few years ago it was considered revolutionary to use Facebook to tell people election results and now its expected. Now it is experimenting with messaging app WhatsApp that is the latest frontier for one intrepid council.

by Geoff Coleman

At the risk of incurring your wrath, can I mention the election? I know, I know... we're all probably getting a little fed-up with what feels like the longest campaign in history. Personally I'm taking the opportunity to experiment.

I work at Birmingham City Council and in recent years we've gradually built-up our election coverage and the combination of web updates, tweets, videos and more always attracts a decent audience.

My boss Janet Priestley is always encouraging us to experiment with new platforms and channels and recently challenged me to build on our previous election coverage. So this year we're sharing voter information, candidate lists results and other election news via mobile messaging service WhatsApp.

In part this was inspired by Shropshire Council's experiment with WhatsApp late last year.

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