Here are some valuable lessons and insights from past winners, judges and sponsors
by Darren caveney
Read moresocial customer services – take part in the largest public sector survey of 2018
Have you cracked who deals with customer services enquiries on social media in your organisation? Do you know the topics which drive most engagement with your audiences? No? You’re not alone. Take part in the largest ever UK public sector survey on these issues and get hold of a forthcoming new white paper packed with insight and learning.
by Darren Caveney
Read more11 hopes, fears and challenges for communicators in 2018
December is the perfect time to reflect on the year just gone – the good, the bad and the bits in between - and to begin planning in earnest for the year ahead.
by Darren Caveney
Read morewhy #ourday might just be the most important day of the year for local government
#OurDay is the annual 24-hour Twitterfon led by the Local Government Association to promote the many things local government delivers on our behalf. Here’s how and why you should get involved this year.
by Darren Caveney
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