It’s here – the public vote for the best guest post of 2021 has opened. The winner will pick up a prestigious UnAward. Choose your favourite now.
by Darren Caveney
Read morehow to build trust in a team – 5 key insights
We talk about trust a lot don’t we. We know it’s critical. And yet lacking in some organisations. Can you build it from the inside out, from within your own team and hopefully embed it more widely?
by Deepa Thomas-Sutcliffe
Read morerekindling that creative sparkle, a mention for members, and a christmas social
3 things I learned this week – volume 29
A snap round-up of a week in the wonderful world of comms.
by Darren Caveney
Read morea plagiarist’s guide to leadership
Whether you’re a line manager or not, you’re a leader. Communicators occupy an enviable position in any organisation so make sure you know your leadership style. But you don’t need to start from scratch - as this new case study proves.
by Andy Kirby
Read morerecruitment rant, trust – does it matter anymore, and how boredom is never a risk
3 things I learned this week – volume 28
A snap round-up of a week in the wonderful world of comms.
by Darren Caveney
Read morehow to run a truly inclusive meeting
red light, green light. trump, brexit and facebook: a trio of tut. and why we need space.
3 things I learned this week – volume 27
A snap round-up of a week in the wonderful world of comms.
by Darren Caveney
Read moreopenness and transparency… always
There’s a spectrum of different views amongst communications professionals in all sectors about what the role of communications and engagement is - that’s a fact. This new case study from the NHS shines a light on the importance of openness and transparency.
by Laura Skaife-Knight
Read morebaby loss awareness week – opening up a difficult conversation
Please note there is a trigger possibility as this post talks about the impact of baby loss.
by Holly Bremner
Read moreirl is back, facebook (oops) and operation decaf
3 things I learned this week – volume 26
A snap round-up of a week in the wonderful world of comms.
by Darren Caveney
Read morenarrative nourishment, the fuel crisis, and let’s talk about autumn: 3 things I learned this week – volume 25
empty petrol pumps: using behavioural science to communicate effectively about panic buying
Why do we panic buy? And how can we use this knowledge to improve communications and prevent panic buying?
by Ruth Dale
Read morerate my meeting – a genius idea. but could it take off?
A brilliant, creative session emerged from Comms Unplugged’s Vent Tent workshop, at the annual comms person’s retreat in beautiful Dorset. A lot of ideas were generated but one really did stick in my head.
by Darren Caveney
Read morehow to create key messages and a strategic narrative
Crafting key messages and forming strategic narratives is an essential skill for a communicator, but just where do you begin? Can you really get a compelling message into just 27 words and why should you start why?
by Andy Kirby and Jude Tipper
Read more3 things I learned this week – volume 24
Comms pride, respecting holidays, telling the truth:
The good the bad and the ugly of our weird and wonderful comms world.
by Darren Caveney
Read morewe regret to inform you…
Recruitment, I have come to learn, is the best way to find out if an organisation walks its talk – if the people working there truly live their values. Sadly, far too many of them don’t.
by Jill Spurr
Read morecan citx revolutionise tenant surveys?
In my last blog post I suggested that local authorities should think more strategically about CX and take a leaf out of social housing’s book, as a sector they seem to be much further along the citizen experience path. Despite this head-start there is still much more that can be done as disruptive technologies, like CitX, transform the tenant engagement experience.
by Dave Worsell
Read moremarket report: jobs and job seekers – summer/autumn 2021
There’s a fascinating jobs market playing out across the UK right now, with opportunities aplenty for those looking to change things up. What’s happening and what does it mean for the communications industry?
by Darren Caveney
Read morewhat's harder than being a head of comms? being two heads of comms
The role of head of comms in local government is a tough gig. So, imagine being a head of comms at two councils.
by Louisa Dean
Read moretwitter 10 years on: 10 personal reflections and lessons
10 years ago, virtually to the day, I launched the @comms2point0 Twitter account into the world. It’s become an important part of my life. As my daughter would say – Dude, that sounds a bit dramatic.
by Darren Caveney
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