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get involved in the public sector approach to digital engagement survey 2022

January 18, 2022 Darren Caveney

It’s one of the largest public sector digital surveys around and has been running for several years now. So please take part to receive the report which will help you benchmark against your peers.

by Jen Morris

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In campaigns + media, digital + social, research + evaluation, resources + good stuff, strategy + planning Tags get involved in the public sector approach to digital engagement survey 2022, best practice use of social media in the public sector, public sector social media benchmarking, public sector communications and pr consultancy, comms2point0

creativity gone up in smoke? 3 simple tips to set your imagination ablaze for 2022

January 10, 2022 Darren Caveney

Creativity has been forced down the comms priority ladder by the fire-fighting of the last couple of years, but you can reignite it with a few quick tweaks to your outlook.

by James Morton and Lauren Castle

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In campaigns + media, digital + social, research + evaluation, resources + good stuff, strategy + planning, training + development Tags creativity gone up in smoke? 3 simple tips to set your imagination ablaze for 2022, Creativity has been forced down the comms priority ladder by the fire-fighting of the last couple of years, but you can reignite it with a few quick tweaks to your outlook., creativity tips and hacks, fire service communications and pr, public sector communications and pr consultancy, Alive with Ideas, comms2point0

OPEN! The best guest post of 2021 unaward public vote has opened

November 15, 2021 Darren Caveney

It’s here – the public vote for the best guest post of 2021 has opened. The winner will pick up a prestigious UnAward. Choose your favourite now.

by Darren Caveney

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In campaigns + media, digital + social, research + evaluation, resources + good stuff, strategy + planning, training + development Tags OPEN! The best guest post of 2021 UnAward public vote has opened, best communications and pr blog posts, best writing in communications and pr, public sector communications and pr consultancy, comms2point0 UnAwards, Darren Caveney, communications consultancy

making the case for citizen experience (citx)

June 15, 2021 Darren Caveney
customer exeprience top tips for communications and pr people.png

You’ve probably heard that “Customer Experience” (CX) is the next big thing. Wherever you go there are adverts for CX platforms, CX jobs and CX consultants. CX is red hot in the commercial sector with many organisations extolling the virtues (and rightly so) that improved customer understanding can deliver to a business. It increases revenue, aids customer retention and improves satisfaction. What’s not to like?

by Dave Worsell

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In campaigns + media, digital + social, research + evaluation, resources + good stuff, strategy + planning Tags Customer Experience CXI, What can the public sector learn from customer experience as a concept?, insight provided by CX tools, Teddy Roosevelt quote, Steve Jobs quotes, Dave Worsell of DigiKind and Ineo Digital, public sector communications and pr consultancy, Making the case for Citizen Experience (CitX)
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