survey results: your dull intranet is failing you

We carried out a survey on intranets with digital collaboration platform and social intranet provider Knowledge Hub. The findings are surprising and should alarm internal comms and those at the top of every organisation. People in 2015 want something different to what they are getting.

by Dan Slee

Too dull, too corporate and too uncollaborative… today’s intranet is too often failing today’s employees.

That’s the message from the comms2point0 / Knowledge Hub survey of almost 80 communications and PR workers.

Yet, the silver lining of the study is that employees are still crying out for a space that helps them work, collaborate and do their job more effectively. It’s just that many don’t have that.

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measuring experience and engagement with intranets

The Intranet Now event is on the horizon. It's an excellent event that seeks to celebate and showcase some of the best work in the field. As one of its organisers says, user experience is of growing importance. 

by Wedge Black and Brian Lamb

The clearest indicator of a successful intranet is that people can use it to get things done: finding a person; booking time off; checking a part number; reading the latest news. Can they do these things? How easily? What percentage of people trying to do them are successful? To discover these success indicators, you have to do some form of usability testing.

The ‘user experience’ is of growing importance as the workplace becomes more and more the digital workplace.

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if staff are our greatest asset why don't we show it?

Staff: Our greatest asset? Don't tell us, show us.

By Darren Caveney

In a recent conversation about intranets and internal communications I fessed up on a theory I have developed.

Staff intranets, we know, are generally unengaging resources, crammed with slabs of info but offering very little in the way of interaction or honest, two-way conversation.

But my theory is that this has very little to do with the intranet sites themselves – they’re just a symptom of a much larger organisational and cultural problem which is that too many organisations – when push comes to shove – don’t truly value their staff. There, I've said it.

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online chat: the great static v social intranet debate

Intranets emerged in the early days of the web as places to put things you needed staff to know rather than the outside world. Over time many have become bloated with information. Hard to search they can be a forest of information wiuth few paths through. Social intranets have emerged that staff can engage with. But will they work in every organisation? We're hosting a web chat with bright people.  

by Dan Slee 

Got a few minutes to spare this lunchtime? We’re helping with a discussion over on Knowledge Hub you may like to join in with as you munch on your cheese sandwiches.

It’s about the possible benefits of social intranets over static ones and we’d love it if you’d swing by.

It’ll run from noon until 2pm on Monday July 20 over here on the internal comms group we look after (Log in required). It’ll be up to view afterwards too.

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survey: how good and bad is your intranet?

How many times have you heard it? 'Our intranet?' the voice goes. 'It's rubbish. You can't find anything on it and there'a no social space to collaborate.' But just how good and bad are intranets? We've launched a new suurvey with our friends at Knowledge Hub. We need to fix it. But we need to know the size of the task.

by Dan Slee

Too stuffed with out-of-date information and too hard to find the things you really want.

The bad intranet serves as an albatross around the neck of the organisation. ‘We say we think staff are our greatest asset,’ it appears to say. ‘But we don’t really mean it.’

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