Here's a couple of ideas one London council tried out to get people talking about them... tweeting in Portuguese and then letting one person take over the council account.

by Karen Jeal 

Here at Lambeth Council we recently tried a couple of new ideas to try and get more people in our community talking with us on Twitter. Here’s how they both went.

Our communities in Lambeth are diverse. So what better way to get to the heart of those different communities than to really speak their language and engage with them in a way they will understand.