We're always keen to get fresh perspectives, case studies and ideas. And it's good to look beyond the UK too. So here's a new guest post from the Netherlands.
by David Kok
It’s the beginning of a new year. A time to look forward and set goals for the coming year (if you already did, you might like to change them after reading this blog :-)
It’s 2016 and a lot of local governments appear to think that it’s still 1996. What changes should they realize to get into the 21th century by the end of this year (or century)? Based on my personal experience at local governments in the Netherlands, studies on how cities use social media (UK 2013, around the world 2012) and various interesting books and other literature, I see three major changes local governments must make...