Public services constantly have to change and adapt, so it’s no surprise that the way we share learning has to too. Here’s how you can make the most of your webinars

By GUEST EDITOR Dyfrig Williams

Anyone who’s run an event will know that they’re expensive things. So to complement our shared learning seminars, the Good Practice Exchange at the Wales Audit Office have been running webinars on a range of topics that affect public services. Here’s some of what we’ve learnt so far.

Start small

Doing things differently is always nerve racking. I haven’t been as nervous as the first time I clicked the ‘begin webinar’ button for quite some time. Helen Reynolds has blogged about how she’s finding her feet with podcasting and isn’t actively promoting her efforts with Ben Proctor. Similarly, our first webinar was a pilot webinar with twenty attendees from an IT seminar.  If it went wrong, it wasn’t the end of the world, but fortunately it didn’t.