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The Local Government Association’s website has become a ‘must visit’ site for communicators over the past 18-months. It contains a wealth of resources for communicators, from advice on devolution to top tips on email marketing. Its latest addition lifts the lid on social media strategy.
By Matt Nicholls and Darren Caveney
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On 15 November, #OurDay, the LGA’s annual tweetathon is back for its fifth year, giving anyone who works or volunteers in public services the chance to share stories of what they do to improve the lives of residents and run their local services.
by David Holdstock
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It's the age-old problem for public sector organisations. Does anyone want to like or follow you? One organisation has some of the answers.
By Stuart Reynolds
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People are amazing and creative if you'd let them. As these two YouTube videos from firefighters show.
by Leanne Ehren
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Blogging is a skill. It gets you thinking as much as it gets you writing. A new generation of PR students is being encouraged to both think and write through an online competition staged by one of the UK's premier educators.
by Richard Bailey
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Our highly popular post ‘can we have an i-conversation about words that get your goat?’ has a new follow-up by the same author. It doesn’t hold back and is a cracker. Enjoy…
by Louise Powney
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What’s the key to outstanding communications? Who better to ask than one of the best creative agencies around…
by Caroline Roodhouse
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Uncertainty surrounded firm devolution plans for some areas before Brexit. But what about now? This timely post gives a useful update on what we can expect next on the big issue for our regions.
By PANEL WRITER Will Mapplebeck
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"Are the UnAwards a proper awards event if it only costs £20 to attend them?"
by Darren Caveney
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Daniel Cattanach won Govdelivery's Communicator of the Year award for his work at Bath and North East Somserset Council. Video has played an important part in his work over the past 12-months.
by Daniel Cattanach
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Good social media advice for elected members has never been more important to help democracy work better. So we are proud to announce that we have helped draw-up a handy download with the Scottish Improvement Service and National Communications Group. You can find it here. Here is the thinking behind it.
By Val Millar and Kristoffer Boesen
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Cumbria is a rural county with some large towns and population spread across the county. Targeting Facebook pages and groups has become a successful way to reach people.
by Tom Gannon
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Listening and connecting with yourself as yourself online is a powerful way to connect, as one comms person shows.
by Sara Hamilton
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Telling the truth. It’s what most comms people want and encourage. A new piece of research decided to look a little deeper into the subject. Here are the results…
by Jon Reeves
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Connecting with Facebook groups and pages can feel as though it requires new skills. It doesn’t at all. Here’s a case study.
by Jonathan Pyke and Lisa Macready
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A new, award-winning research project highlights the emergence of something you may not have considered before - personalised music in video advertising.
by Michael Lynham
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We're committed to the UnAwards because we think they are an important initiative. Really important.
by Darren Caveney
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Recognition. It's a funny thing. Most of us don't chase it. But, in truth, we'd like a smidge of it every now and then...
by Darren Caveney
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You owe it to yourself and your team to enter the UnAwards16, It's free and easy to do and you have plenty of time to do it. So no excuses, right?
By Darren Caveney
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Many organisations across the public sector are trying to utilise social media for customer services in order to make access and engagement simpler for their customers, patients and residents. This real-life example of Twitter for customer service is the gold star standard we should all aim for.
By Darren Caveney
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