Communications Officer
Luton Borough Council
Job number: LBC04778
Contract Type: Permanent
Salary: £42,839 - £46,142 a year pro rata
Hours per week: 18.5
Closing Date: 25 March 2026
About the job
This is an exciting opportunity to lead and deliver impactful, evidence-led marketing and communications activity within a dynamic and politically aware environment. You’ll take ownership of complex, multi-channel campaigns that genuinely make a difference to our communities, ensuring they are rooted in research, aligned to strategy and measured for impact.
You’ll also support and coach colleagues within the team, helping to build capability and foster innovative working practices. The role requires strong analytical ability, including producing and interpreting service and management information to inform new campaigns and continuous improvement.
You’ll be comfortable working independently within clear guidelines, using your initiative to make decisions while recognising when to escalate policy or resource matters. This is a fast-paced role with competing demands and deadlines, so resilience and the ability to manage pressure are essential.
Please note this role does not attract sponsorship.
About you
You are an experienced communications and marketing professional with a strong track record of delivering effective campaigns and demonstrating their impact. You bring in-depth, current knowledge of marketing and communications theory, best practice, and legislative requirements relating to trading opportunities, media relations, PR, copywriting and publishing.
You have successfully implemented communications strategies and led multi-disciplinary project teams, using research and evidence to inform your approach. Your experience in client and account management enables you to build trusted relationships while maintaining professional standards and compliance.
Above all, you are strategic yet practical, confident yet collaborative, and motivated by delivering communications that truly serve the public.
This is a public facing role so you’ll need to show off your fluency in speaking and writing English
About us
Our ambitious Luton 2040 Vision – that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.
The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?
We welcome applications from all sections of the community and are committed to developing a workforce that reflects the diversity of our borough
Application Process
On occasions, we may close a vacancy early due to a very high number of applications being received.
Benefits
We offer a range of excellent staff benefits which include:
- From 25 to 32 days’ annual leave: linked to length of service and grade
- Buying annual leave scheme: buy up to 20 days additional annual leave
- Career Pathways: step up in your career or move into a specialist area
- Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant
- Generous relocation package: up to £8,000 (subject to eligibility)
- Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home
- Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns
- Training and support: unlimited access to development courses, mentoring and support and clear career pathways
- Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons
- Arriva Travel Club: great value savings on local bus travel
