Internal Communications Lead
Coventry City Council
Contract Type: Full time, permanent
Salary Range: £39,152 - £46,142
Working Hours:
37
Location: Council House, Earl Street, Coventry
Closing Date: 11 January 2026
Job Reference: coventrycc/TP/39042/11979
Our Values
In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.
Our Values are:
Open and fair: We are fair, open, and transparent.
Nurture and develop: We help and encourage everyone to be their best and do their best.
Engage and empower: We talk and listen to others, working together as one.
Create and innovate: We embrace new ways of working to continuously improve.
Own and be accountable: We work together to deliver the best services for our residents.
Value and respect: We put diversity and inclusion at the heart of all we do.
About the team we are recruiting to
We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.
The Communications Team is at the heart of Council work, helping to promote decisions, publicise events and keep everyone informed and up to date.
The team works closely with councillors and senior managers to ensure all areas of the Council’s work get the publicity they need to help residents in their daily lives – from bin collections to staging the Godiva Festival and roadworks to fostering and adoption.
It works with local and national media organisations and across a broad range of communications tools to promote the Council’s work, including social media, digital and photography, as well as being responsible for areas such as internal marketing and graphic design.
The City Council provides vital services to thousands of residents and needs to make sure they know exactly what’s being planned and why. The Communications Team makes sure that happens, as well as keeping staff across the authority informed and able to carry out their roles equipped with the latest knowledge.
What is the job role?
Internal Communications Lead - Coventry City Council
Are you a skilled communicator passionate about engaging and empowering employees?
Coventry City Council is seeking an Internal Communications Lead to play a pivotal role in connecting with our 4,500+ employees across the city. You'll deliver an internal communications strategy that drives engagement, supports organisational priorities, and fosters a culture of openness, inclusion, and collaboration.
Key responsibilities include:
Managing day-to-day delivery of our internal communications strategy
Planning multi-channel campaigns that support change, engagement, and wellbeing
Creating compelling content for our intranet, newsletters, digital screens, and staff events
Providing strategic advice to senior leaders on effective team engagement
Chairing our Internal Communications and Engagement (ICE) Board
Championing inclusive, accessible communications that represent our diverse workforce
You'll bring proven experience in internal communications and staff engagement, with expertise in strategic campaign planning, content creation, and stakeholder collaboration.
You'll thrive managing competing priorities in a fast-paced environment and use insight to continuously improve our approach.
Grade 7 | Hybrid working available | Council House, Coventry
Join us in ensuring our people are informed, motivated, and empowered to deliver for Coventry's residents.
All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.
Who are we looking for?
We are seeking a skilled and strategic communicator who is passionate about engaging people and driving positive change. The ideal candidate will bring both creativity and clarity to our internal communications, ensuring our 5,000+ employees feel informed, valued, and empowered.
You will be someone who:
Embodies our One Coventry values – open, fair, accountable, innovative, respectful, and committed to inclusion.
Thinks strategically – able to align communications with organisational priorities and deliver measurable impact.
Builds strong relationships – confident working with senior leaders, managers, and staff at all levels to foster collaboration.
Communicates with impact – skilled at creating engaging, accessible content across multiple channels.
Champions diversity and inclusion – ensuring every voice is heard and represented positively.
Thrives in change – adaptable, proactive, and able to lead communications through organisational transformation and crisis situations.
Motivates and inspires – capable of energising communication champions and empowering colleagues to share and act on information.
Within our team global majorities are currently under-represented, as a result we would like to encourage people from minority ethnic backgrounds to apply for this
This role is perfect for someone who combines strategic vision with hands-on delivery, and who wants to make a real difference to the culture and engagement of a large, diverse workforce.
If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.
Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:
Members of the Armed Forces and veterans
Are currently in care or have previously been in care
If you consider yourself to be disabled or if you have a long-term health condition
For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.
Interview date(s): Week commencing 19th of January
About Coventry
Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.
We are cutting-edge, challenging, youthful, vibrant and diverse.
At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.
To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.
If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies
