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handling a crisis: rising from the ashes when it all goes up in smoke

July 21, 2025 Darren Caveney

There’s plenty of training and advice about being prepared for a crisis. And the biggest advice is to have a plan so that you know what to do. While you can’t be prepared for every eventuality, knowing you have a process for dealing with a crisis will put you in a better position when it happens.

by Andrew Broughton

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In campaigns + media, resources + good stuff, strategy + planning Tags handling a crisis: rising from the ashes when it all goes up in smoke, Tomorrowland, Tomorrowland crisis communications and PR response, Andrew Broughton, comms2point0, advice about being prepared for a crisis

what do showaddywaddy, blue, culture club and toadfish from neighbours have in common?

July 17, 2025 Darren Caveney

They’re all subjects of interest to comms professionals.

by Dee Cowburn

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In resources + good stuff Tags what do showaddywaddy, blue, culture club and toadfish from neighbours have in common?, Dee Cowburn, consultants WhatsApp group, comms2point0

how to prioritise your comms to focus on the things that are important

July 17, 2025 Darren Caveney

With resource, time and budgets shrinking, comms teams have to be super astute in how we plan if we are to make a difference to our residents.

by Lindsay Coulson

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In strategy + planning, resources + good stuff Tags how to prioritise your comms to focus on the things that are important, how to prioritise communications, Lindsay Coulson, comms2point0 best practice communications and pr

the butchers of bow

July 9, 2025 Darren Caveney

It is your first week as a press officer. What could go wrong? Steve Watkins recalls his baptism of fire in a pre-gentrified East End in the early 1990s.

by Steve Watkins

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In resources + good stuff, campaigns + media Tags Steve Watkins, local government stories, council communications, comms2point0 best practice communications and pr

what is your strategy, for you?

July 9, 2025 Darren Caveney

As professionals, we are skilled at writing plans and preparing strategies with SMART objectives in our work roles and everything else that goes with that. But here is what I am wondering: do we give time to developing a strategy for our own lives and careers?

by Ruby Bhattal

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In training + development, resources + good stuff Tags what is your strategy, for you?, Ruby Bhattal Coaching, coaching advice for communications professionals, comms2point0 best practice communications

leaflet drops and the trust equation: rebuilding public confidence one doorstep at a time

June 16, 2025 Darren Caveney

When public trust is fragile and digital communication risks becoming noise, public sector communicators are searching for tools that cut through and connect. While much of the attention is rightly on digital transformation, sometimes it’s the tried-and-tested methods that prove to be the most powerful.

Enter: the humble leaflet.

by Graeme Davidson

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In campaigns + media, research + evaluation, resources + good stuff, strategy + planning Tags leaflet drops and the trust equation: rebuilding public confidence one doorstep at a time, leaflets as an effective communications and engagement tool, how to build trust, leaflet distribution in the UK, comms2point0 best practice communications and pr, Graeme Davidson Letterbox Distribution

10 years a consultant: 10 x lessons and reflections

June 12, 2025 Darren Caveney

This Sunday marks the 10th anniversary of setting up my consultancy business, Creative Communicators Ltd. So, it seemed like a good opportunity to reflect and share some nuggets which may be helpful to someone out there.

by Darren Caveney

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In training + development, resources + good stuff, strategy + planning Tags 10 years a consultant: 10 x lessons and reflections, top tips for being a consultant, how to be a communications consultant, Darren Caveney comms2point0 and Creative Communicators owner, communications lessons

weight management – how can comms combat misinformation?

June 2, 2025 Darren Caveney

Obesity is a pressing issue in the UK, and weight management medications are seen as a crucial step to reducing its impact on individuals and wider society. However, sensationalised media coverage often distorts the public’s understanding of health solutions, including weight management jabs, leading to an decreased uptake of potentially beneficial health interventions.

This blog post explores how we as communications professionals can ensure we’re providing accurate, reliable communications amid the spread of misinformation.

by Michael Mbabunu

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In research + evaluation, resources + good stuff Tags Weight management – how can comms combat misinformation?, NHS communications, Michael Mbabunu Health Innovation Network South London, comms2point0 communications best practice

tonight matthew, I’m going to be...  

May 6, 2025 Darren Caveney

Do you remember Stars in their Eyes – the TV programme where you step towards the curtains as Darren, a plumber from Aberdare, and emerge the other side as Elvis?   

by Emma Northcote

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In campaigns + media, digital + social, research + evaluation, resources + good stuff, training + development Tags tonight matthew, I’m going to be..., stars in their eyes TV show, Emma Northcote, Perago, service design and communications, communications transferable skills, comms2point0 good practice communications

5 lessons from a year’s worth of fire service communication work

May 5, 2025 Darren Caveney

This will get you any job you ever want.

The words of the preeminent Zander Mills, a legend of the fire and rescue service communications world, and a very good friend, as he handed me our first ever South Yorkshire Fire Campaign Highlights document.

by Jack Grasby

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time

May 1, 2025 Darren Caveney

Time. I never had enough of it. Policing and crime is mainly reactive and always has an element of crisis about it. The very nature of it means from one day to the next you never knew what would happen. Taking time out to attend awards events or even apply just didn’t feel achievable and that makes me sad now.

by Dee Cowburn

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misunderstood at work? you might be narrating unreliably

April 21, 2025 Darren Caveney

Last week, I was preparing to lead a session of our work book club. We’d been reading Milkman by Anna Burns, a novel that’s famously challenging, darkly hilarious (in my opinion) and narrated by someone whose grip on memory, chronology and conversational accuracy is somewhat questionable.

by Eva Duffy

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In resources + good stuff, strategy + planning, training + development Tags misunderstood at work? you might be narrating unreliably, Eva Duffy Royal Free, using AI effectively, AI for storytelling, comms2point0, public sector communications best practice

it’s time to move on from “more with less”

April 9, 2025 Darren Caveney

If you’ve been in public sector comms for the past 15 years you’ll have heard someone talk about how it’s important to “do more with less”.

by Ben Capper

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Tags it’s time to move on from “more with less”, abolition of NHS England, public sector communications, Local Government Reorganisation, Giving comms teams the right tools for the job, communications teams can continue to deliver great work and value to their organisations; whatever the challenges they face, Ben Capper Grey Fox Communications and Marketing, comms2point0 best practice communications

the battle for trust: a public sector cup final

April 9, 2025 Darren Caveney

It’s March 16th and the clock at Wembley stands at 94 minutes. Newcastle United haven’t won a domestic trophy for more than 70 years and have just conceded a late goal in the latest in a long and forlorn series of doomed attempts.

by Ross Wigham

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In campaigns + media, digital + social, research + evaluation, resources + good stuff, strategy + planning Tags NHS communications, public sector communications, public sector communications best practice, building trust and managing reputation, Ross Wigham, trust in the public sector, comms2point0 communications best practice, the battle for trust: a public sector cup final

the unawards winners masterclass 2025 - your guide to the big day

April 9, 2025 Darren Caveney

It’s back - the best free learning event in the comms calendar - the UnAwards Winners Masterclass.

by Darren Caveney

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In campaigns + media, research + evaluation, resources + good stuff, training + development Tags UnAwards Winners Masterclass, UnAwards, comms2point0 UnAwards, Darren Caveney UnAwards organiser, comms2point0 communications consultancy, public sector communications consultancy

embracing the contradictions of creativity

March 10, 2025 Darren Caveney

Creativity is a beautiful mess. Frustrating as hell one moment, sparking genius the next. As comms pros, we’re always chasing that spark to craft stories, make connections, and spark real change.

But here’s the kicker, the creative process? Never a straight line.

by Lara Iyer and Alan Oram

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In campaigns + media, digital + social, research + evaluation, resources + good stuff Tags embracing the contradictions of creativity, the creative process, creativity tips, how to be creative, Alive with Ideas, comms2point0

viva la evolution: embracing comms science 

February 13, 2025 Darren Caveney

Quick straw poll - how many of you reading this have a science degree or qualification?  An incredibly crude and wholly unscientific survey of LinkedIn would suggest few.  

by James Morton

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In campaigns + media, digital + social, research + evaluation, resources + good stuff, training + development Tags embracing comms science, Quick straw poll - how many of you reading this have a science degree or qualification?  An incredibly crude and wholly unscientific survey of LinkedIn would suggest few, communications best practice, James Morton, science skills gap?, comms2point0 communications and pr

is ai ok?

February 6, 2025 Darren Caveney

It seems like every week we get a new announcement about the benefits or pitfalls of AI.

by Ian Curwen

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In campaigns + media, digital + social, research + evaluation, resources + good stuff, training + development Tags the benefits or pitfalls of AI, Is AI OK?, how to use Ai, AI for communicators, AI for communications, DeepSeek, Using Microsoft Copilot, best practice communications, Ian Curwen communications professional, Staying safe with AI, comms2point0 best practice communications

musk vs oldham

February 2, 2025 Darren Caveney

When the world’s richest man wields his social media platform as a weapon, what chance does the truth have?

by Robin Marshall

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In campaigns + media, digital + social, research + evaluation, resources + good stuff, strategy + planning, training + development Tags musk vs oldham, Oldham Council, Elon Musk decided to take aim at Oldham, Robin Marshall, comms2point0 good practice communications

is this the trend?

January 27, 2025 Darren Caveney

Trending topics on social media used to be a big deal. They would grant bonus reach for our posts, and let us know what was popular, important, and leading the conversation each day. These were the days of hashtags being shown in the top right of TV programmes to help fans “join the conversation”.

by Ben Tysoe-Bailey

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In campaigns + media, digital + social, resources + good stuff, strategy + planning Tags is this the trend?, trending topics on social media, are trends on social media over?, social media tips 2025, Ben Tysoe-Bailey, comms2point0 communications best practice
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