How do you share new ideas? There's a team in Wales who are finding the answers and finding ways to make them available. 

by GUEST EDITORS Ena Lloyd and Dyfrig Williams

The Good Practice Team have come together over the last 18 months with a purpose of sharing new and emerging ideas to help improve Welsh public services.

We have a very tight budget, so we need to be very creative with how we make the most of our resources.

We have learnt over the last 18 months that different people take information on board in different ways.

There's scores, aren't there? Scores of people getting saying stupid things on social media, isn't there? Actually, no. And yes, there is a common sense approach to take so you don't end up in trouble.

by Gemma Melling

I was interested to read the story about the number of police officers who have been disciplined in relation to the misuse of social media.

We all have them. The scars from projects that don't quite go to plan... the zombies you need to avoid.

by Jon Matthias

The life-cycle of a comms project is fairly routine.

It either stems from a good idea to try out, or a problem that needs solving.

Ideas fly around.

A plan is made.

In a short space of time the mobile phone and the apps that go with it have become essential items for communications people. Here's 11 essential apps that one PR professional who works wth many public sector clients relies on when she is out and about in the South West.

by Mandy Pearse

Despite wifi and 3G being variable across the South West the ability to use my iphone out and about has become essential to delivering my day to day work.

Well, that certainly touched a nerve. The post the Four Stages of Comms Facepalm sparked an explosion of comments from people who have had cause to put their hand to their head and go: 'DOH!' at a request from someone. Often senior.

by Kath Hughes

OK so we have all been there, that excruciating moment when you open the ‘poster’ that a well meaning  person has spent a long time creating.  It can’t possibly go out – its crammed with too many complicated words, multiple clip art speech bubbles, and a number of out of proportion logos.   But it needs to go out NOW and you are the one preventing it.

So, what next?  Try this three step guide to cope with moments like this and let me know if it works for you.

In a guest editor post we're taking a look at some good public sector digital communications from Scotland. You'll be surprised what you'll find if you look.

by Leah Lockhart 

There are amazing things going on in Scotland’s public sector when it comes to digital communication and engagement but you might not know it.

We’re not as well organized collectively as our peers down south and we don’t really like to shout about the good work we do.

But I’d like to see that change and I want to raise awareness of some really cool stuff happening in Scotland. Here is a mere smattering of innovative, creative and useful work from Scottish public sector people with moxie. 

In London in September there's a grasroots event for people who think trhat intranets are a key part of the comms landscape. If you are internal comms or want to learn more then jump on the last ticket release.

By Wedge

Intranet Now is about real intranets in the present time. The hybrid format is experimental, part conference and part unconference.

In just a few short months, we’ve gone from concept to sell-out. Of course, nobody can judge our success until the day, but considering the heavyweight sponsors and speakers, it feels like Intranet Now is bound to be a major feature in the events calendar for years to come.

We know the media landscape is changing. But what's the perspective of the journalist? Here's a valuable insight.

by Sally Northeast

Things have changed since I trained as a journalist. A lot. But for some people I think there's still this rather quaint view that the local newspaper's reporters are merrily tottering off to their patches to gather news for tomorrow's publication.

Not so! While I suspect this may be a more prevalent view in rural areas than cities and major towns, it certainly exists. I was aware that some of our councillors and officers needed an update on how the modern newsroom operates and the growing role social media plays in our world.