Nearly seven years ago, I wrote about how to deal with negative or inappropriate comments on social media for this site. I now realise I knew nothing about negativity on social media.
by Emily Taylor
Read moregot a problem? don’t forget to get creative
Crisis communication is all about structure and process. It is about following guides, checklists and steps that have been pre-agreed. There is no room for creativity in crisis, risk and issues communication. All these are inaccurate statements. Of course, preparation and structure are important particularly in the initial response to a crisis, but it is about a lot more.
by Amanda Coleman
Read moremeasuring up
Deciding what to measure and knowing if the results are good is one of the eternal challenges of PR.
by Mandy Pearse
Read morea right royal do
When I joined the Royal Borough of Windsor & Maidenhead, I was given a huge folder and told ‘these are the plans for the funeral of Prince Philip and the Queen, you better have a look’
by Louisa Dean
Read moredon't become the story 2
The recent ‘Don’t become the story’ anonymous guest post has generated huge web traffic, lots of engagement and sparked others to come forward to share similar stories.
by Darren Caveney and anonymous comms pros
Read moredon’t become the story
I was so sad and disappointed to read this post. And worried too. Is this a sign of things to come?
by an anonymous comms pro
Read moredazzling creative campaigns - a brand new resource you might love
by James Morton and Darren Caveney
First up, Darren…
One of the things I love most about working for myself is the opportunity to collaborate. Either when it’s something I’m not the best in the world at, or to share the workload with other trusted advisors on big projects, or just for the sheer hell of doing fun things with people I like and on work which might be useful to someone somewhere. This new resource fits into that last category.
Read morenominate someone brilliant in the unawards22
We know that a common complaint from comms professionals is a lack of recognition for their work. The #UnAwards22 is your chance to change that. In a big way.
by Darren Caveney
Read moretv, film and cinema recs and reviews for comms people: september
Inspired by the genius comic, Stewart Lee, I’ve decided to keep a record of all of my TV, film and cinema viewing throughout 2022. Plus, I will write a micro review for each one and list where I watched it.
If you’re like me you’re always on the hunt for a quality watch in and amongst some very average fayre.
So, these recs and ratings might be useful to you.
Here goes for September.
by Darren Caveney
Read morehow to stop caring what others think about you
“Well-liked and popular”. My 7-year-old daughter’s school report has documented this for a couple of years running. It’s also said she’s very kind.
by Jude Tipper
Read morehappiness, happiness, the greatest gift that i posses
Well I never imagined quoting comedian Ken Dodd when writing an ‘insightful’ new blog post. But here I am doing just that.
by Darren Caveney
Read moreUnAwards22 ticket sales are LIVE
Tickets for the UnAwards22 ceremony are LIVE. Don’t leave it too long to grab yours…
by Darren Caveney
Read moretoday’s favour is tomorrow’s duty
I heard this phrase for the first time on the James O’Brien radio show the other day. And it really stayed with me for two reasons.
by Darren Caveney
Read morethe #unawards22 are OPEN
The 7th annual UnAwards launch TODAY. They're the most accessible industry awards around. Now is not a time to quietly sit back and hope your boss recognises and appreciates your efforts. So try and get yourself shortlisted for an UnAward to really put your work on the organisational map.
by Darren Caveney
Read morefrom owls to wizards - the magic in saying 'no'
I’m a natural people pleaser so ‘Give the customer what they want’ has always been the internal mantra ringing in my ears.
by Cath Farrell
Read moretv, film and cinema recs and reviews for comms people: august
Inspired by the genius comic, Stewart Lee, I’ve decided to keep a record of all of my TV, film and cinema viewing throughout 2022. Plus, I will write a micro review for each one and list where I watched it.
by Darren Caveney
Read morethere are 25 other letters…
It started with a light-hearted post in a team WhatsApp. Poking fun at myself as the guy in front bore a passing resemblance.
by Paul Butler
Read morerunning a behaviour change campaign for learner drivers
comms2point0 was created 11 years ago to showcase best practice communications and to share insights and learning. This new campaign case study does just that.
by Abigail Britten
Read moreuk city of culture - it’s ok to be in it and not win it
If you want people to feel good about their hometown, bidding for UK City of Culture is one way to whip up some love.
by Jenny Gibson
Read morereal queens straighten each other’s crowns
Just over a week ago many of you will have cheered, sobbed and enjoyed the Lionness’ historic win. But for us it was more than just a football match, it was more than just a trophy and it was definitely more than football coming home. It was something we recognised and had benefitted from…
by Jill Spurr and Louisa Dean
Read more